Success for the Hawthorns at Hospitality Assured Awards Ceremony
A wide range of individuals from the hospitality sector gathered to celebrate the very best in hospitality at the Hilton London Bankside on 4th July for the Institute of Hospitality Awards 2022. Against worthy competition in all categories, the Hawthorns scooped the Hospitality Assured award for Service Resilience During Covid-19.
Lynne Carter, Operations Manager for the Hawthorns, stated: ‘’During a challenging 24 months, our teams have remained devoted to ensuring residents remain happy, with passion and attention to detail, making everyday life as comfortable, stimulating, and enjoyable as possible. Working collectively, our teams have worked incredibly hard to overcome the challenges presented by the pandemic. It was a brilliant night, and all General Managers of the Hawthorns have worked tirelessly throughout the pandemic – this award is very well deserved.’’
During the event, IoH CEO Robert Richardson FIH said, “It was fantastic to see so many members and wider hospitality family gather together to celebrate the considerable achievements of our industry and the people within it. We wanted to showcase and celebrate the best the global hospitality industry has to offer across all segments, and we did just that. We were overwhelmed by the fantastic calibre of all the award nominations this year, and it was fantastic to recognise the highly skilled talent we have,” commented Robert. “The winners truly deserve our adoration.”