Got a Question?

Here are some answers.....

Do you offer personal care?

No we don’t, The Hawthorns are independent retirement living residencies, should your needs change during your stay with us, independent 3rd party service can be arranged by yourselves.

How old do you have to be?

There is no age restriction. Most of residents are between the ages of 65 and 75 but equally we have many who are 75 and above.

We are also home to many couples, who fit nicely into some of our larger apartments.

What assistance is on offer?

Our retirement homes do not provide for care requirements (except at The Hawthorns Aldridge) so residents are required to dress themselves and to be able to attend mealtimes without the assistance of any third parties.

Our managers and staff are always on hand to assist our residents with organisational requirements, such as booking taxi’s or obtaining information about local amenities or events but each individual at The Hawthorns is required to be able to look after themselves.

How do mealtimes work?

At over 100 covers, each meal time is a busy affair. A choice menu is on offer with each meal. Lunch being the main meal of the day is served with wine. Breakfast is served with an option of continental or full English and supper offers a lighter option. It’s a great way of meeting new residents.

You may also dine in the privacy of your room if you wish and there is also private dining space for special occasions.

What is included in the price?

Our pricing includes everything except home contents insurance, private phone lines. TV packages and licence fee. There are no hidden charges or spurious exit fees.

All rooms and grounds are maintained by us, as is the laundering of bed linen and towels. Meals and wine are all included, as are occasional day trips in our mini-coach and transport to local shops. Utility bills including council tax are paid by us and Wi-Fi is available in all our public spaces, although at some sites not all rooms are covered. Parking is freely available.