Our Vision & Values

At the Hawthorns, our mission goes beyond simply offering exceptional hospitality and experiences. Our unwavering commitment to being caring, supportive, honest, respectful, and accountable defines us. Our dedication to these core values underpins everything we do.

We are committed to building a legacy of excellence, a place where residents and employees feel valued and supported, and families and friends can rest assured knowing their loved ones are safe, comfortable, and happy. Through our unwavering commitment to quality and compassion, we aim to set the standard for retirement communities across the UK.

Our holistic approach to care ensures that not only are your loved one’s physical care needs met, their emotional, social, and spiritual well-being needs are also our top priority. We hold ourselves to the highest standards and ensure that each of our residents receives the respect, dignity, and personalised attention they deserve.

Our commitment is to become the preferred choice for residents, families, and employees, fostering meaningful connections and shared experiences. Together, we will build a nurturing environment within our retirement community, ensuring that every individual finds fulfilment, and every moment is cherished and celebrated. Join us as we embark on this journey together, fostering a sense of belonging and community, and as #OneFamily.