Privacy Policy

This privacy notice explains how we may use any personal information we collect about you when you use this website. When you visit our website, we may ask you for personal information to allow us to contact you to deal with your request or enquiry.

This includes the following personal information:

  • If you ask us to contact you – your full name, email address, telephone number and any other personal data you may choose to include.
  • If you apply for a job

Hawthorns Retirement Limited will not share your personal information with anyone else.

How we intend to use your personal information

  • To provide a service: we will contact you for reasons relating to the details or service you are enquiring about using the contact details you have provided.
  • To send you further information about our services or survey your opinion. We will do this using the contact details you have provided.
  • If you are enquiring on behalf of someone else, we may need confirmation you are authorised to act on their behalf before we can discuss their personal details.

How long will you keep my personal information?

  • Your personal information will be retained by us for as long as is necessary (subject to relevant laws and legislations) for the required service to be provided to you.
  • All retained personal information we hold is subject to the controls of our data protection policies.

Where will my personal information be kept?

  • Your personal information will be under the control of Hawthorns Retirement Limited as detailed in this notice.

Changes to our privacy policy

  • We will regularly review our privacy statement to ensure it reflects the personal information that we may request from you, and how we may process it.

Access to your personal information and its accuracy

  • We want to make sure our personal information is accurate and up to date.  By using the contact methods below, you may request that we correct or remove information you feel is inaccurate.

 How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by writing to Hawthorns Retirement Living, 3 Cygnet Drive, Swan Valley, Northampton, NN4 9BS.


Privacy Statement:  How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

  • Offer Live Chat Support (If available)
  • Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook (If available)
  • Allow you to share pages via Add This (If available)

This website will not

  • Share any personal information with third parties.

If you have any questions or comments, or if you have a concern about the way in which we have handled any privacy matter, please email us on You may also contact us by postal mail or by phone:

Data protection Officer

Avery Group Support Centre
3 Cygnet Drive
Swan Valley

01604 67 55 66