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Hawthorns Group Update On COVID-19

Covid-19 Update – 19th July 2021

In our new ‘Day of Freedom’ there are new guidelines for us to follow in order to keep our residents, staff and families safe.  Firstly, and most importantly, as an over 70s retirement complex, we must remember that most of our residents fall into the extremely vulnerable category and therefore we must continue with some protected guidance to protect you all.

There is much to look forward to though.  From 19th July 2021, the new guidelines across all of our Hawthorns retirement villages are:

We will be opening our private dining back up for you to book meals with your family or friends, we will however be asking your guests to take a Lateral Flow Test prior to dining.

We will no longer ask your visitors to book appointments to visit, but they will still be required to complete the wellbeing checks on arrival at The Hawthorns.

Infection Control procedures will remain in place and must be followed, this will include requiring your visitors to wear a face mask as they walk through any communal areas.

Visits can take place in your apartments and masks will not be required to be worn, although we still advise you to remain cautious.

At this stage we are not opening our communal areas to your visitors, and they will be required to remain in your apartment or the gardens for the duration of their visit.

We respectfully ask that all visitors avoid hand contact with any of the touch points around the village (handrails etc).

There is no legal limit on how many visitors you can have in your apartment, but again we would advise you to remain cautious at this early stage of opening up and suggest you limit your visitors to no more than 3 at a time.


We would like to thank you all for your continued patience and support.  Our teams across the group continue to do a sterling job, with the protection of you always at the forefront of their minds.  We will continue to review the above measures and make adjustments as and when necessary.

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