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The Hawthorns Northampton, The Hawthorns Northampton, Northamptonshire

The Hawthorns Northampton Retains Prestigious Hospitality Assured Accreditation

Following a recent assessment, General Manager Sarah-Lou Haskins at the Hawthorns in Northampton is delighted to share that they have retained their Hospitality Assured Accreditation.

The report stated it was a pleasure to visit Northampton, who achieved a “commendable result given challenging operational circumstances over the past 24 months’’.  The Well-being team provide an “exceptionally wide, thoughtful and fun range of activities’’ and the culinary team offers a “wide choice of freshly prepared and well-presented food’’.

Furthermore, the report recognised the success of the team in terms of building and supporting relationships with the local community. Partnerships include intergenerational links with local schools, bowling clubs and the Northampton Town Football Club. Residents felt that the team have “worked hard to establish strong partnerships with residents, their families, and friends, building strong mutual trust.’’

Sarah-Lou stated: “Working alongside Hospitality Assured is a pleasure, understanding and demonstrating the dedicated service all team members show to our residents. It is a great achievement to share along with the rest of our Hawthorns family.’’

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